WARRANTY / REFUND / CANCELLATION






          REFUND
  • Be sure, we are so confident in the quality and uniqueness of our products that we dare offer you special warranty terms. If you decide to return the purchase, we will refund the cost in full.
  • You can return  your purchase and after opening the gift package, provided that the marketable condition of the product is not violated.
  • And that's not all, even if you had open the oyster and had take out the pearl from the shell, you still can return your order back within the framework of the "Big Return" campaign
  • The terms of the campaign "Big Return" apply to the sets "Necklace with Pearl Akoya" costed 50-150$ . The purchase cost is refunded in full.


          WARRANTY

  • It is very important for us to make you  satisfied.
  • The company "Oyster Pearl" ® gives a 5-year WARRANTY for all our pearls and jewellery.
  • Each of our products has a warranty card and an international quality certificate.
  • In order to confirm the warranty for products purchased from authorized dealers, you must fill out and send us a dealer's warranty card.

 PURCHASE RETURNS/CANCELLATION

Fill the form:

Pour garantir qu'une personne et non un programme automatisé remplit ce formulaire, s'il vous plait entrer les caractères que vous voyez sur cette photo. Toutes les lettres seront affichés dans leur forme majuscule.